Privacy Policy

Privacy Policy
Effective Date: [05/12/2025]

At Hook-Ups Rental Company, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hookupsrental.com or use our services.


1. Information We Collect

We collect the following types of information:
   •    Personal Information (provided by you):
   •    Name, phone number, email address
   •    Driver’s license (uploaded through booking forms)
   •    Vehicle details for towing
   •    Rental history or related communication
   •    Payment Information: Collected securely via our third-party booking/payment processor (e.g., Booqable, Stripe)
   •    Technical Data:
   •    IP address, browser type, device info
   •    Cookies and analytics data (e.g., from Google Analytics)



2. How We Use Your Information

We use the information we collect to:
   •    Process and confirm trailer rentals
   •    Verify customer identity and towing eligibility
   •    Provide customer support and updates
   •    Improve our services and website
   •    Meet legal, insurance, or regulatory obligations



3. Sharing Your Information

We do not sell your information. We may share your data with:
   •    Service providers (e.g., booking platforms, insurance providers)
   •    Law enforcement or regulators if required by law
   •    Website analytics or hosting services to improve site performance



4. Cookies and Tracking Tools

We may use cookies and third-party analytics tools (like Google Analytics) to collect usage data. You can control cookie settings through your browser preferences.



5. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure. Use of our website is at your own risk.



6. Your Rights and Choices
You may request access to, update, or delete your personal information at any time by contacting us using the details below.



7. Third-Party Links
Our site may include links to third-party sites (e.g., Booqable booking forms). We are not responsible for their privacy practices.



8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with an updated “Effective Date.”



9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
Hook-Ups Rental Company
Email: hookupsrentalcompany@gmail.com
Phone: (563) 794-5535